At TheGuitarRescue.store, we are committed to delivering your instruments safely and efficiently. Please review our shipping policy below before placing an order.

📦 Processing Time

  • All orders are processed within 1–2 business days after payment is confirmed.

  • Orders are not shipped or delivered on weekends or holidays.

  • If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

🚚 Shipping Methods & Carriers

We primarily use trusted carriers such as:

  • UPS

  • FedEx

  • USPS (for smaller items or accessories)

A tracking number will be provided via email once your order has been shipped.

🌎 Domestic Shipping (USA)

  • We ship to all 50 U.S. states.

  • Standard shipping times are 3–7 business days, depending on location.

  • Signature upon delivery may be required for high-value guitars.

🌐 International Shipping

At this time, we do not offer international shipping directly through our website. However, you may contact us directly to arrange special international delivery.

💰 Shipping Rates

  • Shipping rates are calculated at checkout based on weight, size, and destination.

  • Occasionally, we may offer free shipping promotions—check our homepage or banners for any active offers.

🧾 Order Confirmation & Tracking

  • After placing your order, you will receive an email confirmation.

  • Once your item is shipped, you will receive a separate email with tracking information.

🚫 Shipping Restrictions

  • We do not ship to P.O. Boxes.

  • We are not responsible for lost, stolen, or damaged items after delivery is confirmed by the carrier.

  • Please ensure your shipping address is correct before finalizing your order.

📍 Local Pickup Option

We offer free local pickup from our location in New Jersey. Select "Local Pickup" during checkout and we will coordinate a convenient time for you.

❓Questions

For any questions about your shipment, contact us:

📧 Email: order@theguitarrescue.store
🌐 Website: www.theguitarrescue.store